Amenities

YES! Located right in the center of the community, so you’ll always be close to the fun! When you want to go out, but you don’t want to go out, you’ve got plenty to choose from.

Interior Community Amenities include:

858 square foot Entertainment Clubroom

805 square foot Fitness Studio

Outdoor Community Amenities include:

Community Lap Pool with a Pool Deck

Covered Grilling Pavilion

0.8 mile Nature Trail

Fenced Dog Play Area

We provide full-time management and maintenance teams, a resident portal for community messaging, payments & maintenance service requests, and valet trash removal.

Our community has a full size, front load, stacked washer & dryer set already installed in each apartment home. No need to bring yours!

YES! We love dogs of all sizes and cats. There are NO breed restrictions!

Yes. Proof of Renters Insurance is required before you move in and with each lease renewal. We recommend getting a quote from your current insurer if you have an auto or life policy.

We are a fully non-smoking community. We do not allow smoking within 50ft of common areas.

We have a list of preferred employers and a discount available! Call us to see if your employer is on the list. 

YES! The community offers complimentary WiFi in the amenity spaces and each apartment is wired for high speed internet through Verizon or Comcast. Connect the provider of your choice. If you choose satellite, it must be on your apartment’s porch or balcony and not affixed to the building in any way.

Yes! Follow us on Facebook, Instagram, and YouTube!

Yes! We have 3D Virtual Tours of every floor plan available on our website. You can also schedule a LIVE Virtual Tour with a Leasing Professional during our office hours. 

You can complete your application online. The screening is automated. Click here to check availability. Select an apartment, and complete the online application. Our application fee is $50 per person age 18+. Application fees can be paid directly online along with the $250 reservation fee. If not approved, the reservation fee is refunded to you.

You can see our current special HERE.

Prospective Resident Qualification 

Guidelines

We approve rental applications for residency based on reasonable guidelines, as outlined below:

Age

A completed application with an application fee is required. Upon request we will discuss in general the requirements for approval prior to you making an application. All persons 18 years of age or older who will be residing in the apartment must complete an application and must be named as a tenant on the lease. You will be asked to provide proof of identity.

Credit History

A credit history will be obtained for each applicant. Judgments, collections, bankruptcies or late payments impact credit history and may require additional review. You must have a satisfactory credit history to be approved.

Income

We accept prospective tenants who meet our criteria regardless of their source of income. Gross household income of two and one half (2.5) times the rent amount is the minimum accepted. Appropriate verification of income is required. In general, your income must be adequate to meet your financial obligations including rent.

Residential History

Rental history, including payment history as well as conduct while living on the property, will be researched. We may require past landlords be contacted and give satisfactory rental reference. Any prospective tenant who has been evicted from another property may not be accepted.

Criminal History

Criminal background checks are required on all applicants 18 years of age or older. Misdemeanors within the past five years and felonies within the past ten years that impact safety or creditworthiness will be considered, as well as a significant pattern over any period of time. Applicants will not be approved without an acceptable criminal background check.

Security Deposit Schedule

The security deposit requirement will vary based on the overall leasing desk score, the maximum required is two times the monthly rent amount.

We require at least 2.5x the rent per month in income, based on the household gross annual income.

For example, if rent is $1,800, the household would need to make a minimum of $4,500 monthly, or $54,000 annually.

Once you have been approved, you will pay the security deposit balance required in certified funds and sign the lease agreement sent via email within 3 days of approval.

• Sign your lease
• Pay any balance of the Security Deposit required + $199 Admin Fee (certified funds required)
• Plan how you will move your household items and schedule movers.
• Connect TV/Internet service of your choice.
• Contact Dominion Energy to setup an electricity account.
• Provide a photo of your pet and vet statement (if applicable).
• Provide proof of renter’s insurance.
• You will receive a letter with move in instructions & first payment required.
• Enroll in Chesterfield County schools if necessary HERE.

Your declaration page for your Renters Insurance policy must show:

• Minimum of $300,000 Personal Liability.
• Marcella at Gateway LLC listed as the Additional Interest with our Leasing Office address.
• The policy must be effective on or before your lease starting date.

A copy of your declaration page is required before you move in and with each lease renewal.

We recommend getting a quote from your current insurer if you have an auto or life policy, and doing so at least a week before your lease start date in case your insurance company has a processing time.

Yes! You can stop by the Leasing Office to pick up a paper application. You will need to pay the application and reservation fee via certified funds. Please bring your photo ID and proof of income to help expedite the process. 

Residents pay water, trash removal, electric, & TV/Internet. Residents receive an invoice for water based on usage and is payable with your monthly rent. Residents will set up an electricity account with Dominion Energy and pay this utility directly to Dominion Energy. There is a $5 utility connection fee and a $8.65/mo billing fee. Valet Trash Service is $25/mo which is listed on the utility invoice and payable with your monthly rent. There is a $25/mo amenity fee also payable with your monthly rent. 

We offer online rental payment through the online Resident Portal via ACH and the ability to set up reoccurring payments.  You may pay with a personal check, cashier’s check, or money order as well. There is a $10 charge when paying with a money order.

You may also pay over the phone with a credit card. The credit card processing company reserves the right to change pricing at any time. Residents will pay approximately 3.10% for cards and up to $2.95 for ACH. Payments made using a credit card or debit card issues outside of the United States may incur an additional fee of 1%.

You can submit a service request on the online Resident Portal. If it is after hours, we will respond the next day.

For emergencies, please text or call 804-429-1946 for our on-call Maintenance Technician. Most of the time, a technician will be out within the hour.

The Resident Portal is where you can pay rent, message the Leasing Office, request maintenance service, see community announcements, and post to your neighbors. You will receive an email to create your account. If you already have an account, you can access the Resident Portal HERE. 

We offer off street parking that is first come first served. As a courtesy, please ask your guests to save the closer spots for our community residents.

Yes! We currently have one, but we may add more in the future.

Absolutely! Contact the office with your pet’s information and vet records and we can help you add them to your lease.

Notify the Leasing Office with the date and time you would like to reserve. There is a $150 rental fee.

You will have a trash receptacle provided for your apartment. You will set the receptacle with a closed bag of trash in the hall right outside your door on Sun-Thurs by 6PM and move it back inside your apartment by 9AM. There is a dumpster outside for large items & boxes. Please flatten any boxes you throw away.

You can have ALL the fun in Richmond! There is so much to see, do, and eat and it’s all on one website HERE.